We know our job as Lean leaders is to eliminate waste. We also know we can’t eliminate waste unless we first see it.
How do we see it well? Consider this paragraph from a Productive Living email from David Allen:
What we focus on changes what we notice. Our brain filters information, seeing one thing in a situation instead of something else, based on what we identify with, what we have our attention on, what we're looking for—more or less consciously. In one meeting optometrists notice who's wearing eyeglasses, affirmative action advocates notice the ratio of minorities in the group, and interior designers notice the color schemes.
Unapologetically, the Lean leader sets out to see waste. And when she does, she sees it.